FAQ
Common questions.
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Orders & shipping
How long does shipping take? +
Standard shipping takes 3–5 business days within the US. Express options are available at checkout. International orders typically arrive in 7–14 days.
Do you offer free shipping? +
Yes — free standard shipping on orders over $75.
Can I track my order? +
Yes. You'll receive a tracking link by email once your order ships, usually within 1–2 business days.
Returns & refunds
What is your return policy? +
You have 30 days from delivery to return most items in original condition. See our returns page for full details and how to start a return.
When will I receive my refund? +
Refunds are issued within 5 business days of us receiving the returned item. Your bank may take a few extra days to show it.
Products
Are your products suitable for everyone? +
Product details and materials are listed on each page. Please review before purchase, especially if you have sensitivities or allergies.
Do you restock sold-out items? +
Often yes — popular items are usually restocked within a few weeks. Sign up to the email list to be notified.
Account & payment
Do I need an account to order? +
No — checkout is available as a guest. Creating an account lets you track orders and save details for next time.
What payment methods do you accept? +
All major credit and debit cards, plus the wallets shown at checkout.